Help Center
Find answers to your most common questions
What braid styles are offered?
We offer over 12 braid categories including Knotless Braids, Boho Braids, Box Braids, Feed-In Braids, Senegalese Twist, and more. Each style comes in multiple sizes and lengths.
How does pricing work?
Pricing varies by style, size, length, and add-ons. You can view exact pricing on each braider's profile and style page before booking.
How do deposits work?
A deposit is required at booking to secure your appointment. The deposit is applied toward your total service cost.
How should I prepare my hair?
We recommend washing, deep conditioning, and fully detangling your hair before your appointment. Specific prep instructions are provided on each style page.
Is hair included in the service?
It depends on the braider and service. Some braiders include natural hair color in the price, while others may require you to provide your own hair. This is clearly noted on each listing.
How long do appointments take?
Most hairstyles are completed in under 9 hours. Estimated durations are listed on each style and variant.
Can I reschedule my appointment?
Yes, you can reschedule through your dashboard. Please reschedule at least 24 hours in advance to avoid any fees.
What is the cancellation policy?
Cancellations made 24+ hours in advance receive a full deposit refund. Late cancellations may forfeit the deposit.
How do I choose a braider?
Browse by city, style, ratings, and reviews. Each braider profile includes their portfolio, experience, and client feedback to help you decide.
Are same-day appointments available?
Yes! Many braiders offer same-day availability. Use the search to find braiders with open slots today.